Frequently Asked Questions
Things Ye Need to Know
As the coronavirus becomes more prevalent we are taking steps to prevent the possible spread of the virus. We’ve eliminated or altered some portions of our script and we’ve implemented a routine to clean the vessel multiple times a day.
Sea Pines Resort, a beautiful 5,000 acre, ocean-front retreat is Hilton Heads finest. Restaurants, shopping, water-sports, golf, world-class accommodations and more can all be found within the gates of Sea Pines. There is an $9 per car charge to enter Sea Pines.
Parking is available right next to the boat, however, it can be crowded at times. Leave plenty of extra time to park your car and get to us for names and tattoos!
You have until 24 hours prior to your pirate adventure to make any changes to your reservation. No cancellations are allowed within 24 hours of your departure time as space is limited and those spaces have been reserved for you. Your credit card will be charged the full amount for unsold seats. Just give us a call at 843.363.7000 should you need to cancel.
We will sail in a light drizzle but anything more and we’ll cancel the trip. Regardless of the weather where you are, don’t assume the trip is canceled, often-times we can use the radar to avoid the rain and will still sail. The captain reserves the right to cancel any trip for any reason. If we cancel a trip you will be issued a refund. We will always make every attempt to contact you ahead of time in the event of a cancellation.
MORE IMPORTANT STUFF
There is an $9 cash only gate fee to enter Sea Pines. There is no restroom on the boat, please go ahead of time. Dress for the weather, we don’t get the kids wet so bathing suits aren’t required. Sunblock is a must, there’s lots of shade aboard but we keep the kids in the action so they get a good amount of sun. Feel free to bring a drink or a snack but there’s no time for a big lunch, the kids will be too busy having fun. Last but not least don’t forget yer camera on this pirate adventure.
Ticket prices for the pirate cruise are $35 for adults (ages 13+), $35 for kids (ages 1-12), and free for infants (11 months or younger). Please include all persons planning on coming aboard when making your reservation, this is a Coast Guard regulation and no exceptions will be made. For the most fun, we suggest you arrive at least 15 minutes early to get your little pirates tattooed, a pirate name and get dressed up. There’s plenty to do at Harbour Town and parking can be difficult, so once again we suggest you arrive early.
Due to the limited number of spaces per trip we suggest you purchase your ticket online, we accept Visa and MasterCard. Parties of 10 or less may cancel your reservation up to 24 hours in advance of your sailing time. We do not offer refunds for cancelations with less than 24 hours notice, NO EXCEPTIONS! Parties of more than 10, must provide 48 hours notice. We do not offer refunds within 24 hours, regardless of the circumstances. Holding a reservation is done at your own risk. Our trips almost all sell out.
Pirates of Hilton Head reserves the right to cancel any trip in the event of steady rain, thunderstorms, high winds or any condition that the Captain deems unsafe. We will attempt to notify you at least one hour prior to check-in when possible. Cancellations are at the sole discretion of Pirates of Hilton Head. If we cancel your trip for any reason, you will not be charged or we will issue you a refund.